Many of you are familiar with the Time and Motion (T&M) study, where employees are monitored or recorded performing work tasks, and a time is assessed for each iteration of the task. In an automobile factory, this could be a task such as “install tire on vehicle.” After studying multiple employees performing the same task,…

Before I entered the world of law, for a few years I served as First Mate aboard Lake Michigan passenger vessels. Aiding the captain with navigation, ensuring passenger safety and maintaining every mechanical system while underway, a mate’s job is a near perfect combination of responsibility, freedom and power. When I needed to sum up…

Welcome to the second installment in our multipart series on building legal technology. If you’re looking for the first installment (Empathy, Design & Solutions), it’s right here. To sum up progress so far, we’ve identified the pain point/stated problem, and investigated root causes to confirm that the stated problem is the real one. We’ve researched,…